7ze77 Privacy Policy

Last updated: January 2026

7ze77 ("we", "our", or "the Platform") operates as Bangladesh's trusted online casino and sports betting platform at https://7ze77.pro. This Privacy Policy describes our practices for collecting, using, disclosing, and safeguarding the personal information you provide when you access or use the 7ze77 platform, including when you register an account, make deposits, place wagers, or contact our support team.

By continuing to use the 7ze77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, you should discontinue use of our services immediately. This policy applies to all users accessing the platform from Bangladesh and other permitted jurisdictions.

Our Privacy Commitments

Information We Collect

In order to provide a safe, personalised, and compliant betting experience, 7ze77 collects different categories of information depending on how you interact with our platform. The types of data we collect fall into three broad categories: information you provide directly, information we collect automatically, and information we receive from third parties.

Information You Provide Directly

When you create an account, verify your identity, deposit funds, or contact our customer support, you may provide the following personal details:

• Full name, date of birth, and nationality
• Email address, phone number, and physical address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Government-issued identification documents for KYC verification
• Payment method details including mobile banking references (bKash, Nagad, Rocket, Upay) and bank account information
• Communications you send us via email, live chat, or our support channels

Information Collected Automatically

When you browse or interact with the 7ze77 platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, browser version, and operating system
• Pages visited, session duration, click patterns, and betting activity logs
• Cookies and local storage data used to maintain session state and personalise your experience

Information from Third Parties

We may receive supplementary information about you from identity verification services, fraud detection providers, or payment processors who assist us in verifying your account and processing transactions securely. We handle all such third-party data under the same standards described in this policy.

How We Use Your Information

7ze77 uses the personal information we collect for specific, legitimate purposes. We do not process your data beyond what is reasonably necessary for the following activities:

• Account creation, identity verification (KYC), and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other permitted channels
• Providing customer support, responding to queries, and resolving disputes
• Personalising your gaming experience with relevant game recommendations, promotions, and bonus offers
• Detecting, preventing, and investigating fraud, money laundering, and other unlawful activities
• Complying with applicable laws, regulations, and the requirements of responsible gaming guidelines

Sharing Your Information

7ze77 does not sell, trade, or rent your personal information to third parties for their own marketing purposes. We share data only in the limited circumstances described below.

Service Providers

We engage trusted third-party service providers — including payment processors, IT hosting partners, and fraud-prevention specialists — solely to perform functions on our behalf. These providers are contractually bound to handle your data securely and may not use it for any purpose other than the service they provide to us.

Legal Obligations

We may disclose your information to law enforcement agencies, regulatory authorities, or other government bodies if required to do so by applicable law, court order, or other legal process. We will take reasonable steps to notify you of such disclosures where legally permitted.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 7ze77's assets, your personal data may be transferred to the successor entity. You will be notified in advance via our platform and given a reasonable opportunity to exercise your data rights before any such transfer takes effect.

Payment Data & Financial Information

7ze77 processes all financial transactions — including deposits via bKash, Nagad, Rocket, Upay, City Bank, BRAC Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank — through secure, encrypted payment channels. We do not store full card numbers, mobile banking PINs, or one-time passwords (OTPs) on our servers.

Transaction records including amounts, timestamps, and reference numbers are retained for a minimum of five years in accordance with financial compliance requirements. These records may be reviewed internally for fraud prevention and shared with relevant authorities if required by applicable law.

Cookies & Tracking Technologies

7ze77 uses cookies and similar technologies to operate key platform features and improve your experience. We use three main categories of cookies:

• Essential cookies: required for the platform to function, including session management and security tokens — these cannot be disabled without affecting core features
• Analytics cookies: help us understand how players navigate the platform so we can improve usability, performance, and content relevance
• Preference cookies: remember your settings such as language choice, game filters, and display preferences to personalise your return visits

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. We do not use tracking cookies to build advertising profiles or sell data to advertising networks.

Data Retention

We retain your personal information for as long as your account is active or as required to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. As a general rule, active account data is retained for the duration of the account relationship.

After your account is closed, we will retain certain information for up to five years to comply with anti-money laundering (AML) regulations and to resolve any outstanding disputes. De-identified or aggregated data that cannot be linked back to you may be retained indefinitely for statistical and research purposes.

Your Rights Over Your Data

7ze77 respects your rights over the personal information we hold about you. You may exercise any of the following rights by contacting us at [email protected]:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: ask us to correct inaccurate or incomplete personal information
• Right to erasure: request deletion of your personal data, subject to our legal retention obligations
• Right to restriction: ask us to limit the processing of your data in certain circumstances
• Right to object: object to our processing of your personal data for direct marketing or profiling

We will respond to all verified data rights requests within 30 days. Where a request is complex or we receive a high volume, we may extend this period by a further 30 days after notifying you. Requests that cannot be verified or that conflict with our legal obligations may be declined, and we will explain our reasons in writing.

Security of Your Data

7ze77 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting internal exposure of sensitive data, regular security assessments, and secure data storage practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We therefore cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at [email protected] so we can take appropriate action.

Children's Policy & Age Restriction

7ze77 is strictly an adults-only platform. You must be 21 years of age or older to register an account, place bets, or use any feature of the 7ze77 platform. We do not knowingly collect personal information from individuals under the age of 21. If we discover that a person under 21 has provided us with personal data, we will promptly delete that information and suspend the associated account pending investigation.

Parents and guardians who suspect that a minor has accessed the 7ze77 platform or submitted personal information should contact us immediately at [email protected]. We take the protection of minors extremely seriously and will cooperate fully with any investigation into underage access.

Third-Party Links

The 7ze77 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming). While we take care in selecting reputable partners, we are not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party service you interact with independently of the 7ze77 platform.

Changes to This Privacy Policy

7ze77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the platform or by email. Your continued use of the 7ze77 platform after any changes constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information. Archived versions of previous policies are available upon request by contacting our support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ze77 handles your personal data, our dedicated support team is here to help. We aim to respond to all privacy-related enquiries within two business days (Bangladesh Standard Time, UTC+6).

You can reach our privacy and data protection team at:

[email protected]